Client Computers May Be Displayed As "Unknown" in the Application Usage Report (314120)



The information in this article applies to:

  • Microsoft Internet Security and Acceleration Server 2000

This article was previously published under Q314120

SYMPTOMS

When you use Internet Security and Acceleration (ISA) Server 2000, Microsoft Windows 98, Microsoft Windows Millennium Edition (Me), and Microsoft Windows XP-based client computers are displayed as "unknown" in the Application Usage report.

RESOLUTION

To resolve this problem, obtain the latest service pack for ISA Server 2000. For additional information about how to obtain the latest ISA Server service pack, click the article number below to view the article in the Microsoft Knowledge Base:

313139 How to Obtain the latest Internet Security and Acceleration Server 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was corrected in ISA Server 2000 SP1.

Modification Type:MajorLast Reviewed:2/7/2002
Keywords:kbenv kbISAServ2000sp1fix kbprb KB314120