RESOLUTION
Windows 2000
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The following file is available for download from the Microsoft Download Center:
Release Date: March 7, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this fix should have the following file attributes or later:
GMT-UTC Date Time Version Size File name
----------------------------------------------------------
03-Dec-2001 21:35 5.00.3502.4718 2,338,576 Shell32.dll
Windows NT 4.0
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that you determine are at risk of attack. Evaluate the computer's physical accessibility, network and Internet connectivity, and other factors to determine the degree of risk to the computer. See the associated
Microsoft Security Bulletin to help determine the degree of risk. This hotfix may receive additional testing. If the computer is sufficiently at risk, we recommend that you apply this hotfix now.
To resolve this problem immediately, download the hotfix by following the instructions later in this article or contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The following file is available for download from the Microsoft Download Center:
Release Date: March 7, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on secure servers that prevent any unauthorized changes to the file.
The English version of this fix should have the following file attributes or later:
GMT-UTC Date Time Version Size File name
---------------------------------------------------
10-Dec-2001 17:53 4.00 1,280,784 Shell32.dll
Windows NT Server 4.0, Terminal Server Edition
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that you determine are at risk of attack. Evaluate your computer's physical accessibility, network and Internet connectivity, and other factors to determine the degree of risk to your computer. See the associated
Microsoft Security Bulletin to help determine the degree of risk. This fix may receive additional testing. If your computer is sufficiently at risk, Microsoft recommends that you apply this fix now.
To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The following file is available for download from the Microsoft Download Center:
Release Date: March 7, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on secure servers that prevent any unauthorized changes to the file.
The English version of this fix should have the following file attributes or later:
GMT-UTC Date Time Version Size File name
---------------------------------------------------
19-Jan-2002 00:25 4.00 1,300,752 Shell32.dll
Windows NT 4.0 with Active Desktop, Windows 98, and Windows 98 Second Edition
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that you determine are at risk of attack. Evaluate your computer's physical accessibility, network and Internet connectivity, and other factors to determine the degree of risk to your computer. See the associated
Microsoft Security Bulletin to help determine the degree of risk. This fix may receive additional testing. If your computer is sufficiently at risk, Microsoft recommends that you apply this fix now.
To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The following file is available for download from the Microsoft Download Center:
Release Date: March 7, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on secure servers that prevent any unauthorized changes to the file.
The English version of this fix should have the following file attributes or later:
GMT-UTC Date Time Version Size File name
----------------------------------------------------------
02-Jun-1998 16:00 4.72.3110.0 80,864 Advpack.dll
30-Nov-1997 22:59 20,480 Prebind.exe
07-Dec-2001 04:25 4.72.3812.600 1,388,816 Shel95.dll
07-Dec-2001 05:23 4.72.3812.600 1,719,056 Shelnt.dll
02-Jun-1998 16:00 4.71.704.0 2,272 W95inf16.dll
02-Jun-1998 16:00 4.71.0016.0 4,608 W95inf32.dll