"Stop 0x00000054" Error Message in Windows 2000 (313169)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
This article was previously published under Q313169

SYMPTOMS

Your computer may automatically reboot and you may see the following entry in the System event log after the computer reboots:
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000054 (0x003612ca, 0xf2688d00, 0x00000000, 0x00000000).

CAUSE

This issue can occur if Windows tries to open a handle to a drive but cannot open the handle because the following conditions exist:
  • The drive is not formatted.
  • A drive letter has been assigned to the drive.

WORKAROUND

To work around this issue, use any of the following methods:
  • Remove the drive letter that is assigned to the partition.
  • Format the partition.
  • Remove the partition.
Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kbenv kberrmsg kbprb KB313169
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