PI: Error Message: PIP Has Caused a General Protection Fault in Module 3dfx16v3.drv (312824)



The information in this article applies to:

  • Microsoft Picture It! Photo version 7
  • Microsoft Picture It! Photo Premium version 7
  • Microsoft Picture It! Digital Image Pro version 7
  • Microsoft Picture It! Express 2002 1.0
  • Microsoft Picture It! Photo 2002 1.0
  • Microsoft Picture It! Photo Premium 2002, version 1.0
  • Microsoft Picture It! Publishing 2002, Gold, version 1.0
  • Microsoft Picture It! Publishing Platinum 2002 1.0
  • Microsoft Digital Image Pro 9
  • Microsoft Digital Image Suite 9
  • Microsoft Picture It! Photo Premium 9
  • Microsoft Picture It! Express 9

This article was previously published under Q312824

SYMPTOMS

When you try to open a picture, you may receive an error message that is similar to the following:
PIP has caused a general protection fault in module 3dfx16v3.drv.

CAUSE

This issue may occur if you have an obsolete version of a Voodoo 3 3000 video card.

RESOLUTION

To resolve this issue, download and install the most recent video driver. For information about how to download the most recent Voodoo 3 3000 video driver, visit the following Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:1/9/2006
Keywords:kb3rdparty kberrmsg kbprb KB312824