FIX: Commerce Server 2000 SP2 Upgrade of SQL 7.0 Data Warehouse Fails (312530)



The information in this article applies to:

  • Microsoft Commerce Server 2000

This article was previously published under Q312530

SYMPTOMS

After you install Commerce Server 2000 Service Pack 2 (SP2), you may receive the following error message in the Cs2ksp2_sitename_upgrade.log file (which is located in the Commerce_Server_Root\SP2\Backup folder):
**** Error: -2147217900
Context: executing SQL command
Description:
Column or parameter #-2: Cannot find data type bigint.
When you run the report preparation task, you may receive the following error message:
Prepare Reports Task
Olap cube does not exist: mscsDateIntersect
This problem only occurs if the Sp2setup.exe file is version 1.0.0.1. Sp2setup.exe is located in the following folder:

Commerce_Server_Root\Update\CSUninstallSP2\sp2setup.exe

CAUSE

The Commerce Server 2000 SP2 upgrade uses a data type that Microsoft SQL Server 7.0 does not support.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Commerce 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date         Time    Version     Size    File name
   -------------------------------------------------------------
   13-Jun-2001  11:08   1.0.0.1    28,944   Hotfixsetup.exe
   10-Nov-2001  18:21                 577   Qfehotfix.ini
   11-Nov-2001  16:59             133,120   Qfepatch.msp
   11-Nov-2001  17:01               7,168   Qfeunpatch.msp 
				

After you apply the hotfix, follow the steps in the "Resolution" section of the following Microsoft Knowledge Base article to resolve this problem:

312506 FIX: Errors in Data Warehouse and Analytics After You Upgrade to Commerce Server 2000 SP2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Steps to Reproduce Behavior

  1. Install Commerce Server 2000.
  2. Unpup a site that includes a data warehouse resource.
  3. Install Commerce Server 2000 SP2. Notice that errors occur in the following file:

    Commerce_Server_Root\SP2\Backup\Cs2ksp2_sitename_upgrade.log


Modification Type:MinorLast Reviewed:10/7/2005
Keywords:kbbug kbfix kbQFE KB312530