You receive an "Unable to open default mail folders" error message when you start Outlook 2003 or Outlook 2002 (312337)
The information in this article applies to:
- Microsoft Office Outlook 2003
- Microsoft Outlook 2002
This article was previously published under Q312337 SYMPTOMS When you start Microsoft Outlook, you may receive the
following error message: Unable to open default mail
folders. MAPI was unable to load the Gwmspi.dll. CAUSE This behavior can occur if the Mail profile contains
services for Novell GroupWise, but Outlook is unable to connect to this
resource. RESOLUTION To resolve this behavior, create an Outlook profile that
does not include any services for Novell GroupWise.
Modification Type: | Minor | Last Reviewed: | 7/28/2006 |
---|
Keywords: | kbConfig kberrmsg kbprb KB312337 |
---|
|