SYMPTOMS
In the following scenario, duplicate attachments are created when users are using Microsoft Outlook:
- User A sends a recurring meeting request to User B with attachment 1.
- User B accepts this meeting.
- User A edits an occurrence of the meeting and replaces attachment 1 with attachment 2.
- User A sends an updated meeting request to User B. .
- Collaboration Data Objects (CDO) code is run against User B's Inbox. CDO gets the meeting request and calls the GetAssociatedAppointment() function, and then calls the Update function on the appointment.
- User B opens his Outlook calendar. All occurrences of the appointment have both attachments.
If you replace step 5 with the following action
User B opens his Outlook Inbox and accepts the updated meeting request
the one edited occurrence of the meeting has attachment 2 only and the other occurrences have attachment 1 only. CDO should work the same way.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The following files are available for download from the Microsoft
Download Center:
Release Date: May 16, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
---------------------------------------------------
06-Dec-2001 12:13 5.5.2655.79 801,040 Cdo.dll
NOTE: Because of file dependencies, this hotfix requires Microsoft Exchange Server 5.5 Service Pack 4.
