OFF2000: French Office 2000 Programs Do Not Start on Computer Running Windows 98 (English) (310393)


The information in this article applies to:

  • the operating system: Microsoft Windows 98
  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000
This article was previously published under Q310393
NOTE: The information in this article applies to the French version%3 of Office 2000.

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

After you install Microsoft Office 2000 (French) on a computer that is running Microsoft Windows 98 (English), the Office programs do not start.

CAUSE

During Setup of Office 2000, the Windows Installer in certain circumstances writes the operating system's locale instead of the Office programs' locale to the registry. This causes the Office programs to attempt to start from an incorrect language subfolder.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this problem, you must modify the InstallLanguage registry key. To do this, follow these steps:
  1. Click Start and then click Run.
  2. In the Run box, type regedit.
  3. Select the following key:

    HKey_Current_User\Software\Microsoft\Office\9.0\Common\LanguageResources

  4. Double-click the InstallLanguage value in the right window.
  5. Select Decimal and then change the current setting from 1033 to 1036, which is the French language code.
  6. Click OK.
  7. Quit the Registry Editor.
Modification Type:MinorLast Reviewed:10/13/2006
Keywords:KB310393
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