Windows NT 4.0 Generic/Text Only Printer Drivers May Not Correctly Print Eastern European Characters (308916)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0 SP6a
- Microsoft Windows NT Server 4.0 SP6a
This article was previously published under Q308916 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When use a program and you want to print text files from the program, you may use the Generic/Text Only printer driver. However, if you want to use Eastern European characters that are specific to the locale, those characters are printed as an at (@) symbol (characters that are above 0x80 in the American National Standards Institute [ANSI] code page).
CAUSE
This problem occurs because the Windows NT 4.0 implementation of the Generic/Text Only driver does not have sufficient information to convert Easter European code pages.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk. A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
--------------------------------------------------------
12-Nov-2001 23:46 0.2.0.0 73,200 Rasdd.dll Intel
NOTE: Due to file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a (SP6a).
To use the fix, you must set a registry value. To do this:
- Start Registry Editor (Regedt32.exe).
- Locate and click the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers\Generic / Text Only\PrinterDriverData - Click Add Value on the Edit menu, and then add the following registry value:
Value name: SpecialRLE
Data type: REG_BINARY
Radix: Hexadecimal
Value data: 01 (this is one byte of data)
- Quit Registry Editor.
- To activate this setting, restart the computer.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 9/26/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbDriver kbfix kbQFE kbRegistry KB308916 |
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