XL2000: Nothing Happens When You Click Setup Button in Print Preview (308543)


The information in this article applies to:

  • Microsoft Excel 2000, when used with:
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows 98 Second Edition
    • the operating system: Microsoft Windows Millennium Edition
This article was previously published under Q308543

SYMPTOMS

When you click the Setup button in print preview, nothing happens, even though you can actually click the button.

CAUSE

This problem occurs when all of the following conditions are true:
  • You are running Excel under Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows 98 Second Edition, or Microsoft Windows Millennium (Me).

    -and-
  • You are running ScanSoft TextBridge Pro 98 or later on the same computer.

WORKAROUND

If you don't use the TextBridge Instant Access feature in Excel, you can work around this problem by following these steps:
  1. Quit Excel.
  2. Click Start, point to Programs, and then click TextBridge Pro 98.
  3. In the Instant Access Control Panel, click to clear the Microsoft Excel check box, and then click OK.
  4. Restart Excel.

    The Setup button in print preview works as expected.
If you do use the TextBridge Instant Access feature, you can work around this problem by removing Excel from your computer and reinstalling it.

NOTE: You must install Excel after TextBridge is installed for the Setup button to work correctly.

STATUS

This problem occurs when you use Microsoft Excel 2000 and ScanSoft TextBridge Pro 98.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

REFERENCES

For information about how to contact ScanSoft, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MinorLast Reviewed:9/29/2004
Keywords:kbbug kbpending KB308543
©2004 Microsoft Corporation. All rights reserved.