Disabling NetBT on a Remote Access Connection Causes Communication Problems (308246)

The information in this article applies to:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

This article was previously published under Q308246

SYMPTOMS

After you disable NetBIOS over TCP/IP (NetBT) on a remote access connection, you may receive the following error message:

System error 53 has occurred. The network path was not found.

You may also receive other error messages when you attempt to connect to network resources on the remote access connection over port 445 (using direct-hosted server message block [SMB] over TCP/IP).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version      Size    File name
   --------------------------------------------------
   22-Oct-2001  16:58  5.1.2600.17  145 KB  Netbt.sys

WORKAROUND

To work around this problem, enable NetBIOS over TCP/IP on the remote access connection.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbnetwork kbWinXPsp1fix KB308246