Cannot Print from a Window XP-Based Computer to a Shared Printer on a Windows 95-Based Computer (307754)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

This article was previously published under Q307754

SYMPTOMS

When you try to print from your Windows XP-based computer to a shared printer on a Microsoft Windows 95-based computer, you may not be able to print.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

This update is available on the Microsoft Windows Update Web site. Release Date: October 25, 2001

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Modification Type:MajorLast Reviewed:4/22/2003
Keywords:kbAppCompatibility kbbug kbfix kbWinXPsp1fix KB307754