RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have Windows 2000 Service Pack 2 (SP2) installed to apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
24-Sep-2001 20:05 5.0.2195.3895 125,712 Icaapi.dll
24-Sep-2001 20:05 5.0.2195.3895 26,384 Mstlsapi.dll
26-Feb-2002 21:31 5.0.2195.4307 100,248 Rdpwsx.dll
24-Sep-2001 20:05 5.0.2195.3895 23,312 Tls236.dll
19-Jul-2001 22:39 5.0.2195.3895 93,456 Licmgr.exe
24-Aug-2001 05:14 5.0.2195.4241 330,000 Lserver.exe
19-Jul-2001 22:39 5.0.2195.3895 141,584 Termsrv.exe