AC Link Modem Does Not Appear in Device Manager After Upgrade from Windows Me to Windows XP (307121)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q307121 SYMPTOMS
After you upgrade from Microsoft Windows Millennium Edition (Me) to Windows XP on a Gateway Solo 1150 computer, Device Manager no longer lists your AC Link modem. Instead, Device Manager lists your modem as a PCI modem and marks the modem with an icon that indicates that the modem is not working.
CAUSE
This behavior occurs because the Gateway Solo 1150 computer is not compatible with Windows XP. As a result, the AC Link modem does not work properly.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type: | Major | Last Reviewed: | 1/22/2002 |
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Keywords: | kb3rdparty kbnetwork kbprb KB307121 |
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