FTP Session May Stop Responding If the Connection to the FTP Server Fails When You Use InternetWriteFile (306994)


The information in this article applies to:

  • Microsoft Internet Explorer (Programming) 5.5, when used with:
    • the operating system: Microsoft Windows 2000
    • the operating system: Microsoft Windows Millennium Edition
This article was previously published under Q306994

SYMPTOMS

If a program uses the WinInet API InternetWriteFile function and the connection fails at the server during the file transfer, you may not be able to close the file handle to the FTP server.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date          Time   Version        Size     File name
   --------------------------------------------------------
   04-Sept-2001  01:57  5.50.4721.400  481,552  Wininet.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/5/2005
Keywords:kbQFE kbbug kbfix kbIE550preSP2fix KB306994
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