Software-Metering Agent Heap Operation Fault (306974)

The information in this article applies to:

Microsoft Systems Management Server 2.0 SP3

This article was previously published under Q306974

SYMPTOMS

A Systems Management Server (SMS) version 2.0 Service Pack 3 (SP3) software-metering client may generate an access violation error message in Licclint.exe, and the Licclint.exe process may leak memory when you download the ignore list. In the Liccli.log client log file, the following message may be the last message that is logged before Licclint.exe stops responding (hangs):

Downloading client configuration...

CAUSE

SMS 2.0 SP3 introduced a heap operation problem in the software-metering agent.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.

Modification Type:	Minor	Last Reviewed:	4/14/2006
Keywords:	kbQFE kbHotfixServer kbSMS200preSP5fix kbHardware kbbug kbenv kberrmsg kbfix kbsms200preSP4fix KB306974