SMS: "Element Not Found" Error Message When You Attempt to Display the Site Hierarchy Node (306735)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP3

This article was previously published under Q306735

SYMPTOMS

When you attempt to display the Site Hierarchy node, you may receive the following error message:
DisplaySiteHierarchy - Element Not Found

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date         Time   Version    Size       File name
   ------------------------------------------------------
   14-Sep-2001  20:37  2.00.0090    761,856  Smsspman.exe
   14-Sep-2001  20:35  2.00.0090  1,081,856  Smsspman.exe
				
NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE kbsms200preSP4fix KB306735