You Cannot Run the Document Management Operation (CheckIn/CheckOut/Publish) If the URL has Double-Byte Characters (306477)


The information in this article applies to:

  • Microsoft SharePoint Portal Server 2001
This article was previously published under Q306477

SYMPTOMS

In SharePoint Portal Server, when the file URL link in the portal site contains double-byte character set (DBCS) characters, you cannot run the Document Management operation (CheckIn/CheckOut/Publish).

NOTE: Whether this behavior occurs or not depends on the version of Microsoft Internet Explorer on the clients.

CAUSE

The file URL link in the portal site is encoded by canonicalized UTF-8. If the file URL includes DBCS characters, the URL may become much longer than expected, and it may not run the Document Management operation for the URL length limitation in Microsoft Windows 2000 Server Internet Explorer and Microsoft Internet Information Service.

RESOLUTION

To resolve this problem, obtain the latest service pack for SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

312963 How to Obtain the Latest SharePoint Portal Server 2001 Service Pack

The Japanese version of the hotfix should have the following file attributes or later:
   Date          Size       File name     Platform
   -------------------------------------------------------------
   26-Jun-2001   3,661,824  Install.exe   Windows
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date          Size    File name     
   -------------------------------------------------------------
   06-Jun-2001   29,255  CategoryBestBetItemsPart.xsl
   06-Jun-2001   20,000  CategoryInfoPart.xsl
   06-Jun-2001   32,351  CategoryItemsPart.xsl
   06-Jun-2001    7,664  Checkout.asp
   06-Jun-2001   22,353  CreateSubscription.asp
   06-Jun-2001   41,417  DocumentMetaData.xsl
   06-Jun-2001   29,214  DocumentVerbs.xsl
   06-Jun-2001   47,717  EditProfile.asp
   06-Jun-2001   23,877  folderinfopart.xsl
   06-Jun-2001   35,840  FolderItemsPart.xsl
   06-Jun-2001    6,776  GlobalizedStrings.vbs
   06-Jun-2001    8,273  HandleUploadedFile.asp
   06-Jun-2001    6,878  NewFolder.asp
   06-Jun-2001   10,992  PortalRedirector.asp
   06-Jun-2001   29,117  Rename.asp
   06-Jun-2001   35,559  SearchResultsBestBetsPart.xsl
   06-Jun-2001    4,450  SubscriptionCommands.asp
   06-Jun-2001   40,422  SubscriptionsSummaryRender.xsl
   06-Jun-2001  192,500  TahoeUtils.asp
   06-Jun-2001   62,178  tileitemxsl-subscriptionmanager.xsl
   06-Jun-2001    9,346  UploadFile.asp                    
   06-Jun-2001    9,971  VersionHistory.asp

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in SharePoint Portal Server 2001 Service Pack 1.
Modification Type:MajorLast Reviewed:12/27/2002
Keywords:kbbug kbSharePtPortalSvr2001preSP1fix kbSharePtPortalSvr2001sp1fix KB306477
©2002 Microsoft Corporation. All rights reserved.