Error Message: Fatal Exception 0E Has Occurred at 0028:c02c1085 in Vxd IOS(04) + 000020f9 (306324)
The information in this article applies to:
- Microsoft Windows 98 Second Edition
This article was previously published under Q306324 SYMPTOMS
When you upgrade your computer from Windows 98 to Windows 98 Second Edition, you may receive the following error message:
Fatal exception 0E has at 0028:c02c1085 in Vxd IOS(04) + 000020f9
CAUSE
This issue can occur if you have a scanner attached to your computer through another device on the same LPT port. For example, this issue may occur if your printer is attached to a scanner, which is attached to the computer.
RESOLUTION
To resolve this issue, remove Stillimagemonitor from the Startup folder:
- Shut down the computer.
- Restart your computer in Safe mode.For additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
180902 How to Start a Windows-Based Computer in Safe Mode
- Right-click Start, and then click Explore.
- Double-click the Programs folder, and then double-click the Startup folder.
- In the right pane, right-click Stillimagemonitor, and then click Delete.
- Restart the computer.
Modification Type: | Major | Last Reviewed: | 1/29/2002 |
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Keywords: | kberrmsg kbprb KB306324 |
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