XADM: Information Store Returns OM_get Errors (306268)
The information in this article applies to:
- Microsoft Exchange 2000 Server
This article was previously published under Q306268 SYMPTOMS
The information store may stop processing messages and log error events similar to the following:
Event ID: 2024
Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: MTA Connections
Description: Unable to access the object manager (OM) object from
the Microsoft Exchange MTA for MH_T_CONTENT.
Event ID: 2007
Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: MTA Connections
Description: om_get returned error 0x14 on database
First Storage Group\Mailbox Store ServerName
RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
Component: MTA
NOTE: Because of file dependencies, this update requires Microsoft Exchange Server 2000 Service Pack 1.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.
| Modification Type: | Minor | Last Reviewed: | 6/5/2003 |
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| Keywords: | kbbug kbExchange2000preSP2fix kbExchange2000SP2Fix kbfix KB306268 |
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