Unsafe Removal Error Message for a DVD-ROM Drive When Your Computer Returns from Hibernate or Standby Mode (304912)
The information in this article applies to:
- Microsoft Windows 2000 Server SP1
- Microsoft Windows 2000 Server SP2
- Microsoft Windows 2000 Advanced Server SP1
- Microsoft Windows 2000 Advanced Server SP2
- Microsoft Windows 2000 Professional SP1
- Microsoft Windows 2000 Professional SP2
This article was previously published under Q304912 SYMPTOMS
When your computer returns from Hibernate or Standby mode and a CD-R media is in your drive, you may receive the following error message where the device is listed as a DVD-ROM drive:
You have unplugged or ejected a device without stopping it.
NOTE: To reproduce this problem, you may need to return your computer from Hibernate or Standby mode several times.
CAUSE
This problem occurs because the ATAPI driver does not wait long enough for media detection with some slower drives.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
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08/01/2001 12:28a 5.0.2195.4006 85,296 Atapi.sys
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
Modification Type: | Minor | Last Reviewed: | 9/26/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbDriver kberrmsg kbfix kbHardware kbOSWin2000fix kbWin2000PreSP3Fix kbWin2000sp3fix KB304912 |
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