The System Properties List on a Sony VAIO Computer Shows Incorrect Information (304772)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q304772

SYMPTOMS

On a Sony VAIO computer, Windows XP may report the wrong computer properties in System properties. For example, Windows XP reports a Mobile Pentium III processor that runs at 700/550 megahertz (MHz) and that has 128 megabytes (MB) of RAM as an "Unknown Intel P6 processor, 6 MHz, 128 MB RAM."

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Sony Corporation, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:12/10/2001
Keywords:kb3rdparty kbenv kbprb kbProgramming KB304772
©2002 Microsoft Corporation. All rights reserved.