PRB: Microsoft Office XP Developer Provided in the MSDN DVD Subscription Installation Fails (304663)


The information in this article applies to:

  • Microsoft Developer Network Subscriptions
  • Microsoft Developer Network (MSDN)
  • Microsoft Office XP Developer
This article was previously published under Q304663

SYMPTOMS

During the installation of Microsoft Office Developer Tools from the DVD image provided in the July 2001 edition of the MSDN Universal Subscription (Disk 0908), the user is prompted for the Office XP CD with the following message:

Please insert the disk Microsoft Office Developer - English Disk 1

But the contents of all of the individual CDs are contained on the one DVD. Even if the user leaves the DVD in the drive, he or she is unable to direct the installation program to the "Disk 1" contained within the DVD image. Because the user is unable to supply the media as requested to continue the installation, the only option is to cancel the installation.

CAUSE

The volume label expected by Setup for Office XP Microsoft Office Developer is designed for the CD version. All the Office XP and Microsoft Office Developer files are on the DVD, but they are not detected. There is no option to browse available. This is due to the fact that the DVD image is the same as the MSDN Downloads version, which requires the user to copy the files to the local computer prior to installation.

RESOLUTION

Run the Windows Components update individually. To do so, browse to \English\OfficeXP\WindowsCUP\Setup.exe. After the installation of the Windows Component Update completes, the Microsoft Office Developer installation can be run from the Setup.exe contained on the DVD in the \English\OfficeXP\Developer folder.

-or-

Copy the Setup files to a temporary location on the hard drive and run Setup from the local hard disk. After installation is complete, the Setup files can be deleted.

STATUS

Microsoft has confirmed this to be a problem in the July 2001 DVD edition of the Microsoft Developer Network Subscription.

MORE INFORMATION

This only occurs with the DVD version of MSDN subscription for July 2001. The CD-ROM version is not affected.
Modification Type:MajorLast Reviewed:11/18/2003
Keywords:kbprb KB304663
©2003 Microsoft Corporation. All rights reserved.