The Serial Number Is Decremented in DNS When You Reboot the Computer (304653)
The information in this article applies to:
- Microsoft Windows 2000 Server SP1
- Microsoft Windows 2000 Server SP2
- Microsoft Windows 2000 Server SP3
- Microsoft Windows 2000 Advanced Server SP1
- Microsoft Windows 2000 Advanced Server SP2
- Microsoft Windows 2000 Advanced Server SP3
This article was previously published under Q304653 SYMPTOMS
When you reboot a computer, the serial numbers of the zone may be decremented. This may occur with Active Directory-integrated zones.
CAUSE
This issue occurs because Domain Name System (DNS) cannot update the zone information during the shutdown process in the Active Directory database.
RESOLUTIONService Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationTo resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-----------------------------------------------------
15-Aug-2002 12:11 5.0.2195.6014 325,392 Dns.exe
WORKAROUND
To work around this issue, stop the DNS Server service before shutting down the computer.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
Modification Type: | Minor | Last Reviewed: | 9/26/2005 |
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Keywords: | kbHotfixServer kbQFE kbWin2kSP4fix kbbug kbDirServices kbfix kbWin2000PreSP3Fix kbWin2000sp3fix KB304653 |
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