Intermittent Blue-Screen Error Messages in Windows NT Server version 4.0, Terminal Server Edition (304291)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition

This article was previously published under Q304291

SYMPTOMS

Under high-stress conditions (such as a large number of user logons), your Windows NT Server version 4.0, Terminal Server Edition-based computer may stop responding (hang), and you may receive the following error message on a blue screen:
STOP 0x0000001e (0xc0000005, 801207fb, 00000001, 00100598)

CAUSE

This problem can be caused by windows list pool (Uswl) allocation overruns that can cause pool damage to valid pools that are allocated near it.

RESOLUTION

To resolve this problem, apply the fix that is described in the "Resolution" section of the following Microsoft Knowledge base article:

294196 'Stop 0x0000001E' in Win32k.sys on Windows NT 4.0 Terminal Server

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:6/25/2004
Keywords:kbbug kbenv kberrmsg kbTSE400preSP7fix KB304291