TAPI Error 0x80000022 Occurs When the System Locale is English (Canada) or French (Canada) (302909)



The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2

This article was previously published under Q302909

SYMPTOMS

When the System Locale default is set to English (Canada) or French (Canada) and you use the Network Connection Wizard to create a dial-up connection to a private network connection by using a modem, the following error message may appear:
Cannot Load Tapi Information
Error 0x8000022.
The error message appears when the Use dialing rules check box is selected.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:
   Date        Time   Version        Size     File name
   -------------------------------------------------------
   7/18/2001   17:50  5.0.2195.3883  192,784  Rasapi32.dll
   7/18/2001   17:50  5.0.2195.3883  526,608  Rasdlg.dll
   7/18/2001   17:50  5.0.2195.3649   57,616  Rasman.dll
   7/18/2001   17:50  5.0.2195.3649  151,824  Rasmans.dll
   7/18/2001   17:50  5.0.2195.3649   54,032  Rastapi.dll 
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes


Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix KB302909