Fatal Exception 0E Errors Occur Randomly in Various Locations (302833)

If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

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SYMPTOMS

During your Windows session, you may receive numerous error messages similar to the following:

A fatal exception 0E has occurred at 0028:C1529458 in VxD
MCSCAN(01) + 00017DB8.
A fatal exception 0E has occurred at 0028:C1528EDB8 in VxD
MCSCAN32(01) + 00017DB8.
A fatal exception 0E has occurred at 0028:C02C8877 in VxD
VTDATI(03) + 0000013F.
A fatal exception 0E has occurred at 0155F:BFF99BDA7.
A fatal exception 0E has occurred at 0028:C1528258 in VxD
MCSCAN32(01) + 00017DB8.
A fatal exception 0E 16BF:013F75D6.

RESOLUTION

To work around this issue, use one of the following methods.

Method 1

Contact McAfee for an update to the VirusScan program.

Method 2

Disable the Vsstat.exe component (from McAfee's VirusScan). For additional information about how to disable the Vsstat.exe component, click the article number below to view the article in the Microsoft Knowledge Base:

281965 How to Troubleshoot Using the Msconfig Utility with Windows 98

NOTE: Another method to resolve this may be to run the McAfee Virus Scan repair tool.

MORE INFORMATION

Additional information and updates for McAfee VirusScan can be obtained from McAfee at the following URL:

http://www.mcafee.com

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