XADM: NDR When You Attempt to Send E-Mail to a Public Folder in a Mixed Environment (302394)
The information in this article applies to:
- Microsoft Exchange Server 5.5
- Microsoft Exchange 2000 Enterprise Server
This article was previously published under Q302394 SYMPTOMS
When you attempt to send e-mail to a public folder in a mixed Exchange Server environment (Exchange 2000 Server and Exchange Server 5.5), a non-delivery report (NDR) occurs on the Exchange Server 5.5 computer. The following events are issued by the Exchange Server 5.5 computer that receives the e-mail message:
Event Type: Information
Event Source: MSExchangeMTA
Event Category: X.400 Service
Event ID: 270
Description:
A permanent error has occurred with Entity /O=ORG/OU=SITE/CN=CONFIGURATION/CN=SERVERS/CN=SERVER_NAME/CN=MICROSOFT PUBLIC MDB. Entity is a Message Object is a Normal Priority Message.
Object: #######. Message ID: C=us;A= ;P=Company;L=Server_Name###### Content length: ####, External Trace information (first ### bytes) = ##### PDU dump reference ###
Event Type: Warning
Event Source: MSExchangeMTA
Event Category: X.400 Service
Event ID: 290
Description:
A non-delivery report (reason code transfer-failure and diagnostic code Omit any diagnostic code) is being generated for message C=us;A= ;P=ORG;L=Server_Name#####.
It was originally destined for DN:DN of public folder; (recipient number #), and was to be redirected to.
CAUSE
This behavior occurs if both of the following conditions are true:
- No Exchange 2000 Server computers in the Routing or Admin group have a public folder store for the Messaging Application Programming Interface (MAPI) Public Folder tree.
-and- - No Exchange Server 5.5 computers in the Routing or Admin group have replicas of the folder being e-mailed.
If the Exchange Server 5.5 information store receives the e-mail and cannot "reach" a replica of the e-mailed folder, it issues an error message to the message transfer agent (MTA). The MTA then issues an NDR.
RESOLUTION
To resolve this issue, use any of the following methods:
- Add a MAPI public folder store to the Exchange 2000 Server computer in the Routing group or Admin group.
-or- - Add a replica of the folder in question to an Exchange Server 5.5 computer in that site.
-or- - Set up an affinity from the Exchange Server 5.5 site to an Exchange Server 5.5 site that contains a replica of the e-mailed public folder.
STATUSThis behavior is by design.
| Modification Type: | Minor | Last Reviewed: | 10/26/2005 |
|---|
| Keywords: | kbprb KB302394 |
|---|
|