SMS: Processor Speed May Be Incorrectly Reported as 1 GHz (301692)


The information in this article applies to:

  • Microsoft Systems Management Server 1.2
This article was previously published under Q301692

SYMPTOMS

Systems Management Server (SMS) 1.2 client computers that are running Microsoft Windows NT may report Pentium III processor speeds incorrectly. For example, a Pentium III 933-megahertz (MHz) processor may be reported as a 1-gigahertz (GHz) processor.

CAUSE

This issue occurs because the processor normalization code that determines the processor speed does not correctly identify Pentium processors between 833 MHz and 1 GHz.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date        Time    Size     File name     Platform  Version
   ------------------------------------------------------------
   06/25/2001  06:13p  283,104  Inv32cli.exe  Intel     1.2.0.0
   06/25/2001  06:10p  111,584  Invproc.dll   Intel     1.2.0.0
   06/25/2001  06:14p  296,368  Invwin32.exe  Intel     1.2.0.0
   06/25/2001  06:14p  866,576  Inv32cli.exe  Alpha     1.2.0.0
   06/25/2001  06:11p  229,136  Invproc.dll   Alpha     1.2.0.0
   06/25/2001  06:15p  882,448  Invwin32.exe  Alpha     1.2.0.0
NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The value that SMS queries is located in the following registry key:

HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\CentralProcessor\0\~MHz

For Windows NT-based clients, this hotfix adds support for Pentium III 833-MHz, 850-MHz, 866-MHz, 900-MHz, 933-MHz, 1,100-MHz, and 1,133-MHz processors, and for Pentium 4 1.3-GHz, 1.4-GHz, 1.5-GHz, and 1.7-GHz processors. No additional support has been added for 16-bit clients.

NOTE: You should apply this hotfix only to an SMS 1.2 Service Pack 4 (SP4) site.

To install the hotfix, follow these steps:
  1. Stop the SMS Executive and SMS Inventory Agent services on the site server.
  2. In the SMS_root_folder\Site.srv\Platform.bin folder on the site server, replace the Invwin32.exe and Invproc.dll files with the versions obtained from the hotfix.
  3. In the SMS_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin folder on the site server, replace the Inv32cli.exe and Invwin32.exe files with the versions obtained from the hotfix.
  4. In the SMS_root_folder\Site.srv\Maincfg.box\Client.src\Alpha.bin folder on the site server, replace the Inv32cli.exe and Invwin32.exe files with the versions obtained from the hotfix.
  5. Restart the SMS Executive and SMS Inventory Agent services on the site server. Maintenance Manager will propagate the changed files to the logon servers.
To update the clients, either manually run Upgrade.bat on each client, or use the information from the following Microsoft Knowledge Base article:

166771 SMS: How to Force Site-Wide Client Updates

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix KB301692
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