SMS: The Offermgr.log File Entry May Be Misleading (301385)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0

This article was previously published under Q301385

SYMPTOMS

In a three-tiered hierarchy, you may want to construct and distribute all software from a central site. If this distribution is performed, and you have not defined any direct addresses from the central site to a grandchild site, the packages that are destined for the grandchild site must first be processed and forwarded by a child site. When the package reaches the grandchild site, the package is advertised and installed without any difficulties.

In situations where you have not configured the distribution points for the child site, the package is forwarded to the child site correctly. However, if you examine the Offermgr.log, you may observe the following log entry:
Package xxxxxxxx is not ready, will not offer clients offer xxxxxxxx.
This entry in the log seems to indicate an error. However, all of the distributions proceed without any difficulties.

CAUSE

This problem can occur because you have not defined any distribution points at the child site. If a distribution point is defined at the child site, this log entry is not logged.

WORKAROUND

To work around this problem, enable a distribution point at the child site. You do not have to actually use the distribution point, you only need to have the one distribution point configured.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Systems Management Server (SMS) can only be routed by means of an intermediate site on condition that you have not set up an address to the grandchild site, or if there is an address, it is currently unavailable. If there is an address from the central site to the grandchild site, and it is open, SMS does not route through the child (intermediate) site.

Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbAdvertisement kbBug kbConfig kbinterop kbprb kbServer kbSoftwareDist KB301385