FP98: Error Message When You Attempt to List FrontPage Webs: HTTP 500 Error (301068)



The information in this article applies to:

  • Microsoft FrontPage 98 for Windows

This article was previously published under Q301068

SYMPTOMS

When you attempt to list your Microsoft FrontPage Webs in FrontPage Explorer, you may receive one or more error messages that contain the following line:
HTTP 500 error

CAUSE

This behavior can occur if FrontPage cannot connect to the Web server through the server extensions. This behavior can occur if any of the following conditions are true:
  • The FrontPage Server Extensions from Microsoft are not installed on your Web server.

    -or-
  • The FrontPage Server Extensions on your Web server are corrupted.

    -or-
  • If you are using an Apache Web server, the configuration file, Httpd.conf, is damaged or corrupted.

RESOLUTION

To resolve this issue, use the method appropriate to your situation.

Method 1

Remove and then install the FrontPage Server Extensions. To do this, follow the steps appropriate to your installation.

If you are running FrontPage Personal Web Server, Microsoft Personal Web Server, or Microsoft Internet Information Server (IIS), follow these steps:
  1. Start FrontPage Server Administrator (Fpsrvwin.exe).
  2. In the Select server or port list, click a server or port.

    Note that the default port is 80, unless the server is configured to use another port.
  3. Click Uninstall to remove the FrontPage Server Extensions from the selected server or port.
  4. Click OK to confirm the removal, and then click OK again.
  5. Click Install to install the FrontPage Server Extensions.
  6. In the Configure Server type dialog box, click the Web server that you are using in the Server type list, and then click OK.
  7. In the Server Configuration dialog box, ensure that the path to the configuration file, Httpd.conf, is correct, and then click OK.
  8. In the Administrator Setup dialog box, type the account name that you want (for example, Administrator), and then click OK.
  9. Click OK in response to the "Install completed successfully" message.
  10. Click Close to quit FrontPage Server Administrator.
If you are running an Apache Web server:

For instructions about how to remove and install FrontPage Server Extensions on an Apache Web server, please click the article number below to view the article in the Microsoft Knowledge Base:

214605 FP98: How to Uninstall and Reinstall Server Extensions on UNIX

For additional information about how to remove and install the FrontPage Server Extensions on Windows and UNIX Web servers, view the install.htm file in the SERK\enu folder on the Microsoft FrontPage 98 CD-ROM.

Method 2

Obtain a new Httpd.conf file, modify the file to configure users and groups, as necessary, and then replace the Httpd.conf file on the Apache Web server. To download Apache files, browse to the following Apache Web site:

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For additional information about troubleshooting HTTP 500 error messages in FrontPage 98, click the article number below to view the article in the Microsoft Knowledge Base:

194545 FP98: "HTTP Code 500" Creating Web, Browsing Page w/Image, WebBot

For additional information about installing FrontPage Server Extensions, click the article number below to view the article in the Microsoft Knowledge Base:

221999 FrontPage Server Extensions Information: Installation and Documentation

For additional information about installing FrontPage Server Extensions on UNIX Servers, click the article numbers below to view the articles in the Microsoft Knowledge Base:

185541 Installing FrontPage Extensions on Supported UNIX Servers

185553 Patched Apache Requires Minimum Values for GID and UID

For more information about installing and administering the FrontPage Server Extensions, please refer to the Microsoft FrontPage Server Extensions Resource Kit (SERK). The FrontPage Server Extensions Resource Kit is located in the SERK folder of your FrontPage 98 CD-ROM.

Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kberrmsg kbprb KB301068