IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
RESOLUTION
Internet Explorer 6 SP1 or Later
Add a Q300829 DWORD value to the following registry key to enable this fix:
HKEY_CURRENTUSER\Software\Microsoft\Internet Explorer\Main
For additional information, see the
How to Enable or Disable the Fix section of this article.
Internet Explorer 6.0
To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
328548 How to Obtain the Latest Internet Explorer 6 Service Pack
Note After you install Internet Explorer 6 SP1, you must add a Q300829 DWORD value to the registry to enable this fix. For additional information, see the
How to Enable or Disable the Fix section of this article.
Internet Explorer 5.5
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 5.5 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
----------------------------------------------------------------
5-Sep-2001 17:06 5.50.4909.500 2,749,712 Mshtml.dll x86
How to Enable or Disable the Fix
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
After you install this hotfix for Internet Explorer 5.5 SP2, the Encarta Researcher feature in Microsoft Encarta may not function on certain types of Web pages. You can enable or disable this fix on Internet Explorer 5.5 SP2 and Internet Explorer 6 SP1 or later by modifying the Q300829 DWORD value in the registry. To do so, follow these steps:
- Start Registry Editor.
- Locate and click the following key in the registry:
HKEY_CURRENTUSER\Software\Microsoft\Internet Explorer\Main
- On the Edit menu, click Add Value, and then add the following registry value if it does not already exist:
Value name: Q300829
Data type: REG_DWORD
Radix: Binary
Value data: 1 enables hotfix Q300829 (this is the default setting for the Internet Explorer 5.5 SP2 hotfix). 0 (zero) disables the hotfix (this is the default setting for Internet Explorer 6 SP1 and later).
- Quit Registry Editor.