The "Administrator Logon" Dialog Box May Be Hidden Under the Welcome Screen or "The System Could Not Log You on" Message May Be Displayed (300433)
The information in this article applies to:
- Microsoft Windows XP Professional
This article was previously published under Q300433 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
The Administrator Logon dialog box may be hidden under the Welcome screen when the AutoAdminLogon feature is enabled and the user account is either deleted or missing.
-or-
The Log On to Windows dialog box may be displayed with incorrect credentials after the Autologon feature had been unsuccessful, and you received the following error message:
The system could not log you on. Make sure your user name and domain are correct, then type your password again. Letters in passwords must be typed using the correct case.
CAUSE
This problem can occur because the Autologon feature is attempting an automatic logon for a user account that does not exist. Either the account has been deleted or removed, but the registry settings for that account are still intact.
RESOLUTION
To work around the problem that concerns the hidden Administrator Logon dialog box, press ALT+TAB to bring the dialog box to the front of the screen so that you can log on to the computer with valid credentials.
To work around the other problem, remove or update the appropriate registry key if the Autologon feature is required for an existing account. If you do not need or you do not want the Autologon feature, change the setting of the Autologon feature so that AutoAdminLogon=0.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type: | Minor | Last Reviewed: | 1/15/2006 |
---|
Keywords: | kbenv kbprb KB300433 |
---|
|