Browse Button on the Address Line Does Not Work to Look Up Addresses When You Add an Operator (300354)


The information in this article applies to:

  • Microsoft Operations Manager 2000
This article was previously published under Q300354

SYMPTOMS

When you attempt to create an operator in any one of the Notification Groups, the address look-up function does not work when you click the browse button on the e-mail address line.

If no default mail configuration is set up, you may receive a prompt to set one up. However, after you set up the default mail configuration and then click the browse button, the address look-up function still does not work.

WORKAROUND

To work around this behavior, follow these steps:
  1. Expand the Rules node, click Notification Groups, click the appropriate group, and then double-click for the operator name.
  2. Click the Email tab.
  3. Click to clear the Email this operator check box.
  4. Click Apply, and then click OK.
  5. Double-click again for the operator name.
  6. Click the Email tab.
  7. Click to select the Email this operator check box.
  8. Click the browse button on the e-mail address line.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:6/13/2005
Keywords:kbbug kbinterop KB300354
©2004 Microsoft Corporation. All rights reserved.