XADM: Event ID 9074 and 2070 Messages Occur When You Run the System Attendant (300114)

SYMPTOMS

When you try to run the system attendant, it does not start, and Microsoft Outlook clients cannot log on to the Exchange 2000 server. The following event ID messages are logged in the Application event log:

Event Type: Error
Event Source: MSExchangeSA
Event Category: RFR Interface
Event ID: 9074
Date: 5/22/2001
Time: 1:28:29 PM
ser: N/A
Computer: COMPUTERNAME
Description: The Directory Service Referral interface failed to service a client request. RFRI is returning the error code:[0x3f0].
For more information, click http://search.support.microsoft.com/search/?adv=1.

-and-

Event Type: Warning
Event Source: MSExchangeDSAccess
Event Category: None
Event ID: 2070
Date: 5/23/2001
Time: 9:04:42 AM
User: N/A
Computer: COMPUTERNAME
Description: Process MAD.EXE (PID=1528). Dsaccess lost contact with domain controller Domain_Controller_Name. Error was 80040951. Dsaccess will attempt to reconnect with this domain controller when it is reachable.
For more information, click http://search.support.microsoft.com/search/?adv=1.

CAUSE

This issue occurs because a domain controller in the Microsoft Windows 2000 domain has been removed. Exchange 2000 had been using this domain controller as its global catalog referral server. There is still a reference to the domain controller in DNS. Specifically, there is a host record that still points to the domain controller that was removed.

RESOLUTION

To resolve this issue, you must update the DNS information by removing the host record that is pointing to the domain controller that was removed. To do so, follow these steps:

Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type ipconfig /flushdns, and then press ENTER.
At the command prompt, type ipconfig /registerdns, and then press ENTER.

This procedure updates the DNS information. Exchange 2000 then links with a domain controller that is online.

MORE INFORMATION

For additional information about Event ID 9074, click the article number below to view the article in the Microsoft Knowledge Base:

279742 XADM: Exchange 2000 Server Reports MSExchangeSA 9074