OFFPP: Unable to Install Office Personal Portfolio on Windows NT 4.0 (300098)


The information in this article applies to:

  • Microsoft Office Personal Portfolio, when used with:
    • the operating system: Microsoft Windows NT 4.0
This article was previously published under Q300098

SYMPTOMS

If you attempt to install Microsoft Office Personal Portfolio on a Microsoft Windows NT 4.0-based computer, you receive the following message:

To install this product you need to be running Windows 95 or greater, or Windows 2000 or greater. On Windows NT systems, you must have administrative privileges; please refer to the Operating System help files for information regarding privileges.

When you click OK, you receive the following message:

Canceling the Installation Wizard

The Installation Wizard was interrupted before Microsoft Office Personal Portfolio could be completely installed.

To install Microsoft Office Personal Portfolio at a later time, insert the disc into the disc drive. On the Windows taskbar, click the Start button, and then click Run. In the Open box, type the name of the disc drive you are using, followed by setup.exe (for example, G:\setup.exe).

To exit the Installation Wizard, click Finish.

Your only option is to click Finish, and then Office Personal Portfolio Setup quits.

CAUSE

This behavior occurs because Windows NT 4.0 is not a supported operating system for Office Personal Portfolio.

WORKAROUND

To work around this issue, install Office Personal Portfolio on one of the following operating systems:
  • Microsoft Windows 95
  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 2000 Professional

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The phrase "On Windows NT systems" in the following message

To install this product you need to be running Windows 95 or greater, or Windows 2000 or greater. On Windows NT systems you must have administrative privileges, please refer to the Operating System help files for information regarding privileges.

refers to administrative permissions on Windows 2000 systems.

Office Personal Portfolio extends Microsoft Office 97, Microsoft Office 2000, and Microsoft Office XP for personal and home use. Templates are available for you to create professional-looking documents in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook.
Modification Type:MajorLast Reviewed:10/28/2003
Keywords:kbbug kbpending KB300098
©2003 Microsoft Corporation. All rights reserved.