You May Be Unable to Save .jpg Files with Microsoft Paint After You Install Office 2000 SR1 or SP2 (299953)
The information in this article applies to:
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98
This article was previously published under Q299953 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you install Microsoft Office 2000 Service Release 1 (SR1) or Service Pack 2 (SP2), you may be unable to save files in the .jpg format by using Microsoft Paint. After you open a .jpg file by using Paint, and then you click Save As on the File menu, the Save As type: box may not list an option to save the file in a .jpg format.
CAUSE
This behavior can occur because of an incorrect entry in the registry.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this behavior:
- Click Start, click Run, and then type: regedit to start the Registry Editor.
- Click the Name value under the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Graphics Filters\Export\Jpeg - On the Edit menu, click Modify, type: JPEG File Interchange Format in the Value Data box, and then click OK.
- Click the Extensions value under the same key in the following registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Graphics Filters\Export\Jpeg - On the Edit menu, click Modify, type: jpg in the Value Data box, and then click OK.
- Quit the Registry Editor.
Modification Type: | Minor | Last Reviewed: | 1/14/2006 |
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Keywords: | kbprb KB299953 |
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