FP2002: Web Changes Are Not Visible on the Destination Server (299867)

RESOLUTION

Resolution 1: Rename or Create Your Default Document

To resolve this problem, create or rename your default document to match the configuration of the Web server.

NOTE: Microsoft Internet Information Server (IIS) typically uses Default.htm as its default document, and UNIX derivative Web servers generally use index.htm.

If you are unsure of the configuration of the Web server, contact the server's administrator for more information.

Web servers use a default document that is displayed if a specific Web page is not specified. For example, if you browse to the following Web site the Web server displays the following default document:

Resolution 2: Clear Your Web Browser's Cache

To work around this issue, quit and restart your Web browser.

The image cache in Microsoft Internet Explorer loads images quicker and reduces network traffic. To increase performance, Internet Explorer opens images from the image cache in memory rather than from the disk or server.

Resolution 3: Use the FTP Publishing Feature of FrontPage

When you use a third-party FTP program to copy your Web to an Internet server, you must copy all of the files in your Web's content directory. If all files are not copied to the destination Web, some FrontPage components (for example, a theme) may not appear or function as expected.

To correct this problem, use FrontPage to transfer your Web. For more information about how to use the FTP publishing feature of FrontPage, please see the "Publish your FrontPage Web to an Unextended Web Server by Using FTP" section of the following Microsoft Knowledge Base article: NOTE: You may be able to correct the problem by recalculating the hyperlinks in your Web. To do this, follow these steps:

1. Open your Internet Web site in FrontPage. To do this, click Open Web on the File menu.
2. On the Tools menu, click Recalculate Hyperlinks.
3. On the File menu, click Close Web.

Resolution 4: Republish Your Web

If the connection was lost during publishing, or the publishing process was canceled, use the publishing command to republish your Web. For more information about publishing, see the following article in the Microsoft Knowledge Base:

Resolution 5: View the Changes on the Staging Server

Some larger organizations use staging and production servers. A staging server is used to test new Webs. The production server is the server that stores the final Web sites that are viewable on the Internet.

If you are publishing your site to a staging server, make sure that you view the changes from the staging server. The Web will not be visible on the production server until it is copied there.

Resolution 6: Include the Page in Publishing

To include the file in the publishing process, use one of the following methods:

In Folders view

1. On the View menu, click Folders.
2. Right-click the file, and then click Don't Publish on the menu that appears to remove the check mark from this option.

In the Page Properties dialog box

1. On the View menu, click Folders.
2. Right-click the page, and then click Page Properties on the menu that appears.
3. Click the Workgroup tab.
4. Click to clear the Exclude this file when publishing the rest of the Web check box.
5. Click OK.

From the Publish Status Report

1. On the View menu, point to Reports, point to Workflow, and then click Publish Status.
2. Under the Publish column, click the cell that corresponds to the page for which you want to change the publish status and then click Publish.