OFFXP: Help Does Not Work as Expected After MapPoint Is Uninstalled (299055)
The information in this article applies to:
- Microsoft MapPoint 2002
- Microsoft Office XP Professional
- Microsoft Office XP Small Business
- Microsoft Office XP Standard
- Microsoft Office XP Students and Teachers
- Microsoft Office XP Developer
- Microsoft Access 2002
- Microsoft Excel 2002
- Microsoft FrontPage 2002
- Microsoft Outlook 2002
- Microsoft PowerPoint 2002
- Microsoft Word 2002
This article was previously published under Q299055 SYMPTOMS
After you uninstall Microsoft MapPoint 2002, Office Help no longer works as expected.
CAUSE
This behavior occurs if MapPoint 2002 is installed after Microsoft Office XP is installed. Under these circumstances, the Help files are changed to MapPoint. When MapPoint is removed, the pointers to the original Office Help files are not replaced.
RESOLUTION
To resolve this issue, run a repair on Office XP.
| Modification Type: | Minor | Last Reviewed: | 2/21/2006 |
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| Keywords: | kbprb KB299055 |
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