Streets and Trips: "Find" operations are unavailable (298934)



The information in this article applies to:

  • Microsoft MapPoint 2002
  • Microsoft Streets & Trips 2002 1.0
  • Microsoft Streets and Trips 2003
  • Microsoft Streets & Trips 2004

This article was previously published under Q298934

SYMPTOMS

When you use either of the products listed in the "Applies to" section, operations related to the Find and Find Places commands may be unavailable (dimmed).

CAUSE

This problem may occur if Microsoft Internet Explorer is not correctly updated, which can occur if the user chooses not to install all of the Internet Explorer components.

RESOLUTION

To resolve this problem, install the components that you need from the Internet Explorer CD-ROM. To do this, follow these steps:
  1. Insert Streets and Trips CD 1.

    Hold down the SHIFT key to prevent the CD from automatically running.
  2. Click Start, click Run, type CD-ROM:\MSMap\Redist\Common\50comupd.exe in the Open box, and then click OK. In this example, CD-ROM is the drive letter of your CD-ROM (or DVD-ROM) device.

MORE INFORMATION

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MinorLast Reviewed:9/27/2004
Keywords:kbprb KB298934