Explorer Window May Close When You Click the UP ARROW Key in a Compressed Folder (298296)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
This article was previously published under Q298296

SYMPTOMS

If you click the UP ARROW key in a compressed folder that is contained in another compressed folder, the Explorer window may close.

WORKAROUND

To work around this problem, click the BACK key instead of the UP ARROW key.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:10/18/2001
Keywords:kbenv kbprb KB298296
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