OFFXP: Error Message: Cannot Start the Program Needed to Open This File (298007)


The information in this article applies to:

  • Microsoft Office XP Developer
  • Microsoft Office XP Professional
  • Microsoft Office XP Professional with FrontPage
  • Microsoft Office XP Small Business
  • Microsoft Office XP Standard
This article was previously published under Q298007
For a Microsoft Office 2000 version of this article, see 224110.

ERROR MESSAGE

When you reference hyperlinks in Visual Basic for Applications (VBA), you may receive the following error message:
Cannot start the program needed to open this file.

CAUSE

This error message can occur for one of the following reasons. See the "What to Try" section for the resolution that applies to your situation:
  • You are using one of the following VBA methods:
    • Doc.FollowHyperlink
    • Hyperlink.Follow
    • Document.Reload
    -and-

  • There is a problem starting the program associated with the type of file you are trying to open for one of the following reasons:
    • The program may not be installed.
    • Some of the necessary program files may be missing or damaged.
    • The program may not be correctly registered in the Windows registry.

RESOLUTION

  • Install the program that you have to have to open this type of file.
  • If the program is already installed, try reinstalling the program to replace any missing files and to correctly register the program in the Windows registry.

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Modification Type:MinorLast Reviewed:4/23/2003
Keywords:kberrmsg kbprb KB298007
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