XCCC: Outlook Web Access Find Names Script Error When User Alias or SMTP Address Contains Apostrophe (297023)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q297023

SYMPTOMS

When you use the Microsoft Outlook Web Access (OWA) Find Names feature to find a user whose alias or SMTP address contains an apostrophe ('), and you click the alias to select it for the To, Cc, or Bcc line, the following script error is generated:
An error has occurred in the script on this page.

Line: 198
Char: 2
Error: Expected token ']' found 'NAME'.
a:response/a:addresslist/a:item[a:EM='alias'>'smtp
addrss']

Code: 0
URL: http://

CAUSE

A script error occurs when a user has an apostrophe (') in the SMTP address. The apostrophe causes the XML DOM call to fail.

RESOLUTION

Obtain and install Microsoft Exchange 2000 Server Service Pack 1 (SP1).

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.  This problem was corrected in Microsoft Exchange 2000 Server SP1.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbExchange2000preSP1fix kbfix kbQFE KB297023
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