OL2000: (CW) Your Profile Address Is Displayed in the To Box When You Reply to a Message in a Team Mailbox (296805)

RESOLUTION

To resolve this issue, write a macro that presets the To box in reply messages, and then replace the Reply button on the Tools menu with a button that starts the macro.

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1. On the Tools menu, point to Macro, and then click Macros.
2. In the Macro Name box, type a name for your macro, and then click Create.
   
   The Visual Basic Editor starts and automatically creates a subroutine for you.
3. Type the following lines of code:

      Sub macroname()
   
      Dim myItem As MailItem
   
      Set myItem = ActiveExplorer.Selection.Item(1)
      Set myItem = myItem.Reply
   
      If ActiveExplorer.Caption = "XXXXX" Then
   
      myItem.SentOnBehalfOfName = "YYYYY"
      myItem.Recipients.ResolveAll
   
      End If
   
      myItem.Display
   
      Set myItem = Nothing
   
      End Sub
   						

   NOTE: Make sure to replace "XXXXX" with the information that is displayed in the title bar when you click the Inbox in the group or team mailbox, and replace "YYYYY" with the e-mail address that you want to use.
4. On the File menu, click Close and return to Microsoft Outlook.

To test the macro:

1. Click a message, and then press ALT+F8.
2. Click the newly created macro, and then click Run.

To add a Reply button for the macro to the toolbar:

1. On the View menu, point to Toolbars, and then click Customize.
2. Click the Commands tab, and then click Macros in the Category box.
3. Drag your macro to the toolbar.

To replace the old Reply button with the new one:

1. On the View menu, point to Toolbars, and then click Customize.
2. Click the standard Reply button on the toolbar.
3. Click Modify selection on the Commands tab, and then click Copy Button Image.
4. Click the Macro button on the toolbar.
5. Click Modify selection on the Commands tab, and then click Paste Button Image.
6. Remove the old Reply button by dragging it from the toolbar.
7. Click the Macro button on the toolbar.
8. Click Modify selection on the Commands tab, and then click Choose Name.
9. Type Reply, and then press ENTER.
10. Click Close.