Access Violation During Boot Causes the Computer to Reboot (296749)



The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP1

This article was previously published under Q296749

SYMPTOMS

When you start your computer, an access violation might occur in a critical Windows 2000 process. The access violation causes this process to exit and the computer automatically reboots. Note that this issue can occur only during the startup process, and does not occur frequently.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbbug kbenv kbfix KB296749