FP: Error Message: The Server Could Not Complete Your Request (296698)



The information in this article applies to:

  • Microsoft FrontPage 98 for Windows, when used with:
    • Microsoft Windows NT version 4.0 Option Pack
  • Microsoft FrontPage 97 for Windows, when used with:
    • Microsoft Windows NT version 4.0 Option Pack

This article was previously published under Q296698

SYMPTOMS

When you attempt to open a Microsoft FrontPage web, you may receive the following error message:
The server could not complete your request. Contact your Internet service provider or Web server administrator to make sure that the server has the FrontPage Server Extensions installed. For more specific information click Details.
When you click Details, you receive the following error message:
Server Application Error

The server has encountered an error while loading an application during the processing of your request. Please refer to the event log for more detail information. Please contact the server administrator for assistance.

CAUSE

This behavior can occur if there is an issue with the installation of the Microsoft Windows NT Option Pack on the Web server.

RESOLUTION

To resolve this issue, remove and reinstall the Windows NT Option Pack.

MORE INFORMATION

For additional information about how to remove and reinstall the Windows NT Option Pack, click the article number below to view the article in the Microsoft Knowledge Base:

187870 How to Remove and Reinstall the Windows NT 4.0 Option Pack


Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kberrmsg kbprb KB296698