The "Most Recently Used" feature does not retain encoding options on the Encoding menu in Outlook Express (296504)


The information in this article applies to:

  • Microsoft Outlook Express 5.5 for Windows NT 4.0
  • Microsoft Outlook Express 5.01 for Windows NT 4.0
  • Microsoft Outlook Express 5.0 for Windows NT 4.0
  • Microsoft Outlook Express 5.5 for Windows Millennium Edition
  • Microsoft Outlook Express 5.01 for Windows Millennium Edition
  • Microsoft Outlook Express 5.0 for Windows Millennium Edition
  • Microsoft Outlook Express 5.5 for Windows 98 Second Edition
  • Microsoft Outlook Express 5.01 for Windows 98 Second Edition
  • Microsoft Outlook Express 5.0 for Windows 98 Second Edition
  • Microsoft Outlook Express 5.5 for Windows 98
  • Microsoft Outlook Express 5.01 for Windows 98
  • Microsoft Outlook Express 5.0 for Windows 98
  • Microsoft Outlook Express 5.5 for Windows 2000
  • Microsoft Outlook Express 5.01 for Windows 2000
  • Microsoft Outlook Express Version 6 for Windows 2000
  • Microsoft Outlook Express 6.0, when used with:
    • the operating system: Microsoft Windows Millennium Edition
  • Microsoft Outlook Express Version 6 for Windows 98
  • Microsoft Outlook Express Version 6 for Windows 98 Second Edition
  • Microsoft Outlook Express Version 6 for Windows NT 4.0
This article was previously published under Q296504
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you select more than one type of encoding in an Outlook Express 6 e-mail message, the most recently used (MRU) feature does not retain the list that was selected when you quit and then restart Outlook Express. Only two encoding options appear: the option you have currently selected and the option that is set as the default.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:3/14/2005
Keywords:kbbug kbnofix kbui KB296504
©2004 Microsoft Corporation. All rights reserved.