Schedule+ 7.x Hangs at Startup After You Select Group-Enabled Mode (296421)


The information in this article applies to:

  • Microsoft Schedule+ for Windows 7.x
This article was previously published under Q296421
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you start Schedule+ 7.x after you specify group-enabled mode, the splash screen appears and then the program stops responding (hangs).

CAUSE

This behavior can occur when you first install Schedule+ 7.x if you select Group-enabled mode instead of Standalone mode and if you also specify that you do not want the mode-selection dialog box to appear again. Schedule+ hangs when it tries to start because it is trying to detect a nonexistent mailbox.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, modify two registry values to enable the mode-selection dialog box for Schedule+:
  1. Start Registry Editor (Regedt32.exe).
  2. Locate the MailDisabled value under the following key in the registry:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Schedule+\Application

  3. On the Edit menu, click DWORD, type 0, and then click OK.
  4. Locate the MAPIPresent value under the following key in the registry:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Schedule+\Application

  5. On the Edit menu, click DWORD, type 0, and then click OK.
  6. Quit Registry Editor.
  7. Start Schedule+, and in the relevant dialog box, click Standalone mode.

MORE INFORMATION

To toggle between Group-enabled mode and Standalone mode:
  1. Start Registry Editor (Regedt32.exe).
  2. Locate the MailDisabled value under the following key in the registry:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Schedule+\Application

  3. On the Edit menu, click DWORD, type 0, and then click OK, or if the value is already 0, change it to 1.
  4. Quit Registry Editor.

Modification Type:MajorLast Reviewed:6/25/2004
Keywords:kbenv kbprb kbui KB296421
©2004 Microsoft Corporation. All rights reserved.