XADM: Exchange 2000 Servers May Drop Connectors in Multi-Master Environment (296235)

SYMPTOMS

Exchange 2000 Server may occasionally drop properly configured connectors between two Exchange 2000 servers if both Exchange 2000 servers are masters. The connector still appears in Exchange System Manager, but does not appear in WinRoute.

If this problem occurs, the connectors temporarily regain their functionality when the Exchange 2000 services are cycled on both servers, but the connectors are eventually dropped again. Because of this, mail is queued in the "unreachable destination queue."

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Components: Transport

File name	Version
Reapi.dll	6.0.4418.93
Resvc.dll	6.0.4418.93
Phatq.dll	6.0.4418.93
Tranmsg.dll	6.0.4418.93
Mtaroute.dll	6.0.4418.93

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.