Invalid Page Fault in Module Explorer.exe (296211)


The information in this article applies to:

  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
This article was previously published under Q296211
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

SYMPTOMS

After you upgrade your Juno software, or download and install Juno Web, you receive an error message similar to the following:
Explorer.exe caused an invalid page fault in explorer.exe at 0157F: 00401F31

CAUSE

This issue may occur when you install an earlier version of Internet Explorer than the currently-installed version, or when the new installation of Internet Explorer is corrupt.

RESOLUTION

To resolve this issue, extract new copies of the original Windows files from your Windows CD. To do this, follow these steps:
  1. Start the computer with CD-ROM support using a Windows 98 Startup Disk.
  2. Insert your Windows Compact Disk (CD) into the CD or DVD-ROM drive.
  3. Type drive: where drive is the drive letter of the CD or DVD-ROM drive, and then press ENTER. For example, D:.

    NOTE: If you have an original equipment manufacturer (OEM) installation of Windows, your Windows installation files may be located on the hard disk in the following location:

    C:\Windows\Options\Cabs

  4. Type cd\win98, and then press ENTER.
  5. Type the following command and then press ENTER:

    extract /a /y /e /l c:\windows\system base4.cab Shdocvw.dll Mshtml.dll Comctl32.dll Shlwapi.dll Shell32.dll

  6. Type the following command and then press ENTER:

    extract /a /y /e /l c:\windows base4.cab explorer.exe

  7. Restart the computer.

    NOTE: If you cannot access Control Panel or Windows Explorer, use this procedure to restart the computer in MS-DOS mode and extract the following files from the Windows 98 CD to the Windows\System folder:

    Inetcpl.cpl
    Ole2.dll
    Ole32.dll
    Oleaut32.dll
    Olepro32.dll
    Olethk32.dll
    Setupwbv.dll
    Softpub.dll
    Urlmon.dll
    Wininet.dll
    Wintrust.dll
    Control.exe

MORE INFORMATION

For additional information about extracting Windows files, click the article number below to view the article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files

Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kberrmsg kbInvalidPageFault kbprb KB296211
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